By translating the customers' needs into advanced technology solutions, ABAX unlocks company data potential.

ABAX is one of the largest telematics companies in Europe with solutions for mileage claim, tool tracking, and equipment control with over 500 000 tracked units all over the world. In 2020 ABAX started a journey expanding into developing mobility data solutions entering new verticals like insurance and leasing being the preferred mobility data provider for the B2B industry on a wider scale. ABAX solutions help our customers run their businesses smarter and more sustainable, making it easy to improve efficiency, comply with legislation, and increase profitability.

We know happy employees equal happy customers, and we do our utmost to facilitate employee satisfaction, both in and out of work. We have more than 350 employees across offices in eight countries. Our Headquarters and Tech Centre are situated in Larvik, on the southeast coast of Norway. Our values: Enthusiastic, Customer-centric, Innovative and Sustainable form the foundation of our daily work, every hour of every day.

Job Description
We are now strengthening our sales team! As our Account Manager towards the Danish market you will be located at our offices in Stockholm or Västerås in Sweden or in Larvik, Norway (your choice). You will be working in close collaboration with your team to ensure that we provide great service and customer satisfaction to our Danish client base. Your main responsibilities will be to build relationships and provide value to our existing customers. Your main tasks will be to schedule and execute both physical and online meetings, upselling, negotiating new terms and keeping our customers updated on what's new in our line of products.

You will need to have an extensive understanding of ABAX's product portfolio, both to educate our customers and to be able to upsell to existing portfolio. There is also of great importance to have knowledge about tax and privacy regulations that are relevant for our customer base. Therefore, we provide a comprehensive introduction called "ABAX School" where you are introduced to everything you will need to know.

Job Responsibilities

• Work closely with colleagues from all departments to make sure that Key Customers flow through our value chain in the best possible way.
  
• Provide solutions to customer queries within contract issues, taxation, privacy rules, and system functionality in all product groups and follow up queries until completion
  
• Churn management, you will be responsible for handling termination requests and proactive activities to prevent future churn
• Impact the company’s bottom line by contacting customers for problem solving, up-sells and to secure long term relationships.
  
• Contact-person for key account contract administrators and other important customer personnel like purchase manager, CEO etc.
  
• Carry out other tasks such as Client Meetings, Service meeting, phone/video meeting, and follow-ups, etc.
  
• Implement service level agreements (SLA) according to process.

We offer you

A growing and dynamic workspace with engaged and dedicated colleagues from all over the world. At ABAX, no two days are alike, and we offer a varied role with a lot of responsibility. With the right mindset, this role will challenge and allow you to keep developing your skills. We take pride in that ABAX workplaces are pleasant and designed for personal advancement and fulfillment. We do our utmost to facilitate employee satisfaction — at work and in their free time.

Other benefits include

• Onboarding through ABAX School where you will learn more about our organization, vision, mission and product
• Competitive salary including a commission structure
• Life Insurance and pension
• Office hours between 08-16
• Accommodating office spaces
• Bi-yearly kickoffs

Required skills and qualifications

• Previous experience as salesman/account manager within B2B
  
• Strong business understanding
  
• Excellent communication and interpersonal skills in Danish
  
• Very good communication skills in English since you will be part of an international team
  
• Experience of conducting customer meetings on both phone and Teams 

Personal attributes
We are looking for a person who recognizes themselves in our four values: enthusiastic, innovative, customer-centric and sustainable. We believe that you are business minded, hungry and ambitious and that you are solution-driven. At ABAX, we highly value teamwork where being a team player is essential for our continued success. 

Other information

• Start date: As soon as possible
• Work extent: Full time
• Location: Stockholm, Västerås or Larvik
• Our recruitment process: We use recruitment tests in all of our recruitment processes to ensure an unbiased and fair assessment.